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Privacy Policy

To Whom Does This Privacy Policy Apply?

This Privacy Policy applies when you browse the refugeecouncil.lt website and perform the following actions:

  • Complete a volunteer application form;

  • Express your desire to support the Refugee Council of Lithuania (VšĮ Pabėgėlių Taryba) with a donation;

  • Subscribe to our newsletters.

  • Contact us

Data Controller

The data controller for the personal data you provide when performing the actions mentioned above is the Refugee Council of Lithuania (hereinafter – RCL).

Data Processing Purposes and Legal Bases

Your data, depending on the actions you perform on our website, will be processed on the following grounds:

  • If you complete a volunteer application form – on the basis of a volunteer work agreement, to fulfill its objectives;

  • If you donate to support our activities – on the grounds provided for in the Law on Charity and Support of the Republic of Lithuania, i.e., for purposes established by legal acts;

  • If you subscribe to our newsletter – on the basis of your consent, we will process your data for direct marketing purposes.

  • If you contact us via website, we would use your provided with your consent contacts to reply to you.

Direct Marketing

Direct marketing is an activity aimed at offering goods or services, promoting events to individuals by mail, phone, or other direct means and/or asking for their opinion on the offered goods or services. Our promotional and direct marketing messages (such as messages about our events or services) are sent to clients who have given their consent to receive direct marketing and promotional offers from the RCL. Such clients receive RCL newsletters and direct marketing messages through their chosen means of communication.

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When processing your personal data, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter – the “Regulation”), the Law on Legal Protection of Personal Data of the Republic of Lithuania (hereinafter – “LLPPD”), and the RCL's Personal Data Processing Policy.

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By providing us with your personal data, you agree to the provisions of this Privacy Policy (with the exception of data processing actions for which your separate consent will be required). Consent is expressed on the website by marking a “tick” indicating that you have read the Privacy Policy and agree to the processing of your personal data. You can find the RCL's Personal Data Protection Policy here: 

What Personal Data is Collected and Processed?

Name, surname, phone number, email address, and information about your qualifications, skills, and abilities – if you complete a volunteer application form – so that we can assess your suitability for volunteer activities and, if necessary, contact you.

Email address – with your consent, used for direct marketing purposes, i.e., for sending newsletters, invitations to events, services.

 History of transactions made via the donation link – data necessary for the fulfillment of the transaction.

The listed data can be processed both automatically and non-automatically.

Who Can Access My Personal Data?

Only authorized RCL employees and other persons provided for by legal acts can access your personal data.

With Whom Can Personal Data Be Shared?

The RCL does not transfer or disclose your personal data to any third parties except when it is necessary to:

  • Share data to authorities according to requirements of the law;

  • Fulfill the volunteer agreements;

  • For a donation transaction on the electronic page. Payments are processed using the Donorbox platform, Donorbox is a company operated by Rebel Idealist Inc, their EU data protection agent under Article 27 of the GDPR, Email: Adam Brogden contact@gdprlocal.com; Tel: +35315549700. Location: INSTANT EU GDPR REPRESENTATIVE LTD Office 2, 12A Lower Main Street, Lucan Co. Dublin, K78 X5P8, Ireland. 

How Long is My Personal Data Stored?

Personal data processed for the fulfillment of contracts, sending information, or direct marketing purposes is stored for two years from the conclusion of the last transaction or data update, except in cases where a longer retention of the data is mandatory according to the legal acts in force in the Republic of Lithuania. When personal data is no longer needed for its processing purposes, it is destroyed, with the exception of those that must be transferred to state archives as required by law.

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The RCL respects the right to the inviolability of a person's private life and makes all reasonably possible efforts to ensure the security and confidentiality of the processed personal data and other information. To protect your personal data from unauthorized access, unlawful processing or disclosure, accidental loss, alteration, or destruction, we apply measures that comply with the requirements of applicable laws.

How Is Personal Data Stored?

You have the following rights related to the processing of your personal data:

  • The right to access your personal data processed by the RCL. Upon your reasoned request, the RCL: confirms whether personal data related to you is being processed or not, and provides information about the purposes of the processing, the relevant categories of personal data, and the recipients to whom the personal data is disclosed, or the categories of such recipients;

  • The right to demand that we correct inaccurate personal data;

  • When personal data processing is based on consent, you have the right to withdraw your consent at any time (such withdrawal does not affect the lawfulness of processing based on consent before its withdrawal);

  • The right to receive processed personal data in a structured, commonly used, and machine-readable format and the right, under certain conditions, to transfer that personal data to another controller;

  • You have the right to demand the erasure of personal data or to restrict their processing, except in cases provided for by law where this right may be limited;

  • The right to object to the processing of personal data for certain purposes and under certain conditions, except in cases provided for by law where this right may be limited;

  • The right to file a complaint with the supervisory authority – the State Data Protection Inspectorate in Lithuania.

To exercise the right to access your processed personal data, the right to demand correction, erasure, or restriction of data processing, as well as to receive your personal data, you must submit a request to the data controller info@refugeeslt.com, along with a document confirming your identity, in person or through electronic communication means that allow for proper identification, by mail or email. You can also submit these requests through your duly authorized representative.

Cookies and Other Technologies Used

Like other websites, to provide the best possible experience when using our Website, we use cookies. A cookie is a small text file that a website saves on your computer or mobile device when you visit that site. Cookies are widely used to make websites work or work more efficiently, and to provide information to the site owners.

Types of Cookies We Use:

  • Necessary Cookies – these are cookies required for the proper functioning of the Website. They enable you to use certain features of the Website, for example, to securely log in to the e-diary access created on the Website. Without these cookies, the website will not work properly.

  • Analytical / Performance Cookies – with the help of these cookies, data is collected about how many clients use the Website, what content they choose while browsing, and other information necessary to improve the Website's functionality. By using statistical cookies that collect anonymous information and provide reports, website owners can find out how visitors interact with the website.

  • Functional / Preference Cookies – these are cookies used to recognize a client who is using the Website again. They help personalize the content presented on the Website, save your selected settings, for example, your chosen language or the region you are in.

  • Advertising / Third-Party Cookies – with the help of these cookies, information about the use of the Website is adapted to present advertising or other targeted information of interest to the client.

Who Has Access to Your Data?

Access to statistical data about the company's visitors is available to the company's employees who are responsible for analyzing this data and improving the website.

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Also, access to technical records may be available to the company's partners who provide the company with website content management tools or the company's website hosting services.

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The "Google Analytics" tool is provided by the company "Google Inc." (a US company), so it also has access to the statistical data collected by this tool. "Google Inc." has committed to applying the EU-US Privacy Shield principles, which ensure that the service provider meets the requirements of EU privacy standards. This provider is also subject to contractual obligations to ensure privacy. You can find Google's Privacy Policy here. More information on how to manage information related to your Google account can be found by visiting this link.

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For marketing purposes, the Company may use the "Facebook" marketing platform, which, based on information collected by cookies, helps analyze which pages a person has visited, which products they have purchased, etc. You can find more information about Facebook's privacy policy by clicking this link.

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How long does the company save the data? The company uses the collected data for analysis for up to three years. Cookies usually have a short validity period (one day, a week, or a month), but in some cases can be valid for up to five years. The specific term is indicated separately for each cookie.

How to Manage Cookies?

You can delete all cookies already on your device, and in most browsers, you can set them to prevent cookies from being installed. However, if you do this, you may have to manually enter your preferred settings each time you visit the website. In addition, some services and functions may not work. You can manage and/or delete them at any time as you wish.

In most browsers, you can:

  • Check which cookies are stored and delete individual cookies;

  • Block third-party cookies;

  • Block cookies from specific websites;

  • Block all cookies from being sent;

  • Delete all cookies when closing the browser.

How to Delete Cookies?

If you choose to delete cookies, remember that all your set preferences will also be removed. Moreover, if you completely block cookies, many websites (including our website) will not work properly or will not work at all. For these reasons, we do not recommend disabling cookies when you use our website.

If you want to delete cookies, you can do so by following these instructions:

The “Do Not Track” technology gives visitors the option to prevent them from being tracked on websites for any purpose, including for analysis, advertising, and social media needs. If you want to enable the “Do Not Track” option in your browser, follow these instructions:

Contact Information

RCL Data Protection Officer: Data protection supervision is implemented by: Lina Grudulaite info@refugeeslt.com

Changes to the Privacy Policy

We reserve the right to make changes to the Privacy Policy.

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